Customer Support
Our team of experts are here to help! Let us know what you need.
Training and Support
Our team of experts will work with you to make sure your organization is successful when using any of our Starlims solutions. Use our Support Portal to report a software issue, or to ask a question and track the status of an open ticket.
Starlims also offers comprehensive training courses at several of our global offices. Our three-to-five day training courses educate users on industry-specific solution functionality, deeper product capabilities, and much more.
Zendesk Portal (recommended)
To access our knowledge base or to open a ticket, you need to connect with your credentials on Zendesk Portal.
If you don’t have credentials, please contact your Starlims sales representative.
Phone
You can call Starlims support during business hours at :
Global Sales Inquiries
(954) 416-1693 416-1693)
Americas
[+1 (954) 580-3623](tel:+1 (954) 580-3623)
United Kingdom
[+44 1749 200147](tel:+44 1749 200147)
France
[+33 9 77 55 68 22](tel:+33 9 77 55 68 22)
Germany
[+49 2302 439 9009](tel:+49 2302 439 9009)
Netherlands
[+31 85 8888 481](tel:+31 85 8888 481)
Iberia
[+34 518 888 106](tel:+34 518 888 106)
Israel
[+972 9 372 0043](tel:+972 9 372 0043)
Asia Pacific
[+852 5808 8820](tel:+852 5808 8820)
Professional Services
From implementation through to training, Starlims is here to support you every step of the way. Learn how our team of experts acts as an extension of your organization to help you achieve your goals today and in the future.
Learn About Professional Services
Resource Center
Explore product, customer, and industry-specific content, all created with you and your organization in mind.